Last Updated: 01/09/2025

At Top Hat Security, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://tophatsecurity.uk or use our services.

1. Who We Are

Top Hat Security (“we,” “our,” or “us”) is a UK-registered security services provider operating in Glasgow, Edinburgh, and across Scotland.
If you have any questions about this policy, please contact us:
Contact Us Page

2. Information We Collect

We may collect the following types of personal information:

  • Contact Details – such as your name, email address, phone number, and company name when you complete a contact form or request a quote.

  • Service Information – details about the security services you request or engage us for.

  • Website Data – such as IP address, browser type, pages visited, and cookies to improve our website performance.

  • Employment Information – if you apply for a job with us (e.g., CV, qualifications, references).

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide security services.

  • Manage contracts and deliver customer support.

  • Process job applications and recruitment.

  • Improve our website functionality and user experience.

  • Meet legal or regulatory requirements.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Consent – when you voluntarily provide information (e.g., contact forms).

  • Contract – to fulfil our service agreements.

  • Legal Obligation – where required by law or regulations.

  • Legitimate Interests – to operate and improve our services securely.

5. Sharing Your Information

We do not sell or trade your personal data.
We may share information only with:

  • Service Providers – trusted partners who assist in operating our website or services (e.g., hosting providers, IT support).

  • Legal Authorities – if required by law, regulation, or court order.

All third parties are required to maintain confidentiality and comply with GDPR.

6. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described above or to meet legal obligations.
When no longer required, we securely delete or anonymise your data.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access – request a copy of the data we hold about you.

  • Rectification – correct inaccuracies in your data.

  • Erasure – request deletion of your data where applicable.

  • Restriction – limit the processing of your data.

  • Data Portability – receive your data in a machine-readable format.

  • Objection – object to certain processing activities.

To exercise these rights, please contact us at the details above.

8. Cookies

Our website may use cookies to improve functionality and analytics.
You can manage or disable cookies through your browser settings.
For details, please see our [Cookie Policy].

9. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Please check this page periodically for updates.